Company Facts

Member of the World's Leading Jewellers and Watch Specialists

We offer comprehensive information about all our products by our highly competent sales staff trained by the AIHH. Customers who buy a watch from an AIHH retailer benefit from a guarantee of quality long-term service.

Customer Services

  • All major currencies, travellers cheques and credit cards (VISA, JCB, AMEX, DINERS, MASTERCARD and Union Pay) are accepted
  • Shopping voucher for groups, plus one free gift with purchase
  • Tax free shopping (8% off) with a minimum purchase of sFr. 300.-
  • Free fresh chocolate to sample before purchasing
  • Complimentary tea refreshment
  • Free engraving for all Swiss army knives purchased in our stores
  • International mailing service
  • Over 80 multi-lingual staff speaking a total of 18 languages including all major European languages, Russian, Japanese, Korean, Chinese etc.
  • Adequate toilet facilities available
  • Parking for tour buses
  • Buying, selling and trading pre-owned prestige modern and vintage watches
  • Long opening hours 365 days a year (opening hours can be extended upon request)
  • Exclusive gift for customers who purchase over sFr. 1'000.-
  • Members of DGEMG German Gemmological Association, ETOA European Tour Operators Association.